Avon gave me a product I didn't ask for now trying to make me pay for it.....?

I use to sell Avon and about every order there would be a little something extra that I never would ask for and then would have the option to either keep it and pay for it or send it back and have to pay for the Representative price (usually 20% of the regular price) I would always send this stuff back and unfortunately pay the price. This last time though they sent me 2 necklaces at $50 each that I again NEVER asked for and when I tried to return it they said they would take it back but at $39.99 each and I would have to pay for shipping which would of been $20 for each item so in total I would of paid close to $100. When I said I refused to pay for any of it they closed my account and sent me to collections. Now collections is telling me I have 2 weeks to pay $200 (not sure how it spiked 200) or else it will be taken to court. I have tried many times to call avon and get this figured out but all I get is Voice Mails and no one returns my calls. I don't have ANY extra money I live paycheck to paycheck but don't feel I should pay for products i never ordered or asked for. I'm stuck on what I should do?

1 year ago - 3 answers